FAQs

What to Do Right Away?

Broken screens come in various levels of severity—from light scratches, to spiderweb-like patterns, to entirely missing chunks of glass—and you could be dealing with anything from a completely shattered display and a broken phone, to a simple cosmetic issue.

First, you should assess the damage, which means getting your phone on a solid surface and under a good light, not just giving it a quick once-over before stuffing it back in your pocket. With a little bit of stress testing and careful prodding you should be able to work out whether the screen is about to fall off or fail completely. In a lot of cases it will stay in place, cracks and all, so you can at least keep tweeting, as long as the screen is still visible and functioning.

If the phone is seriously damaged, back up your data as quickly as you can, making sure all of your photos, videos, and important files are saved somewhere else just in case it dies completely and you can't get the phone working again. If it's already stopped functioning, then a professional repair is probably your best bet.

How much does it cost to repair a phone?

Cell phone repair prices can vary depending on which phone you have and exactly what’s broken. Modern cell phones are made up of hundreds of delicate components, so there are quite a few things that could go wrong such as a cracked screen, water damage, blown speaker, a broken charging port or headphone jack, or WiFi connectivity issues. For instance, cell phone charging port repair costs can range from $20 to $90 -- whereas broken screen repair costs between $50 and $329, and water damaged phone repair costs can range from as little as $30 to well over $100.

How much does it cost to repair a phone screen?

With over 50 million cracked screens every year, screen replacement is the single most common type of cell phone repair. Fixing a cracked screen is relatively straight forward for most popular Apple iPhones and Samsung Galaxy phones. However, phone screen repair prices vary wildly due to differences in component costs, repair complexity, and parts availability. This means that you could spend as little as $50 to fix a cracked screen on an older iPhone to as much as $329 for a replacement front panel assembly on a newer device.

How to maximize battery performance?

“Battery life” is the amount of time a device runs before it needs to be recharged. “Battery lifespan” is the amount of time a battery lasts until it needs to be replaced. One factor affecting battery life and lifespan is the mix of things you do with your device. No matter how you use it, there are ways to help. A battery’s lifespan is related to its “chemical age,” which is more than just the passage of time. It includes different factors, such as the number of charge cycles and how it was cared for. Follow these tips to maximize battery performance and help extend battery lifespan. For example, keep iPhone half-charged when it’s stored for the long term. Also avoid charging or leaving iPhone in hot environments, including direct sun exposure, for extended periods of time.

Why you should buy a case?

For overall device protection, a case, which covers the corners, edges and back of a smartphone, is your best bet. A good case will protect your phone from scratches and absorb impact in those areas when your device is dropped.